Hastings District Libraries

You may place your own reservations online, either in the library or from home.  Alternatively, ask a librarian to place reservations for you.

When the reserved item arrives in the library you will receive a letter in the mail or by email.  If you have an email address, we can add this to your card and activate email notices.

Call in to the library with your card to have your reserve issued. Items must be collected within 10 days.

Please note that reserve charges apply.

We will do our utmost to get the item to you as soon as possible. It is difficult to estimate how long it will take, as this is determined by the current borrower or those who have already reserved it.

Items showing "Available" can now also be reserved online .  Please note that occasionally an item with the status "Available" may be issued to another borrower before the Reserves Librarian can take it from the shelf to fulfil the request.

If you phone the library for an available item, you may ask to have it set aside for you to collect, but there will be a  normal reservation charge payable on collection.

To place your own reserve from the online catalogue

• Search for the item on the online catalogue.
• Click on the checkbox next to the item you wish to reserve.
• Click on the  Reserve Selections button at the top or bottom of the screen.

At the next screen:

• Borrower Number: Type in your  library card card number - include any zeros plus the last digit. Alternatively, you may ask for a User Name to be added to your library card.
• PIN: Type in your PIN number.  (Please ask at the desk if you do not have one.)
• Pickup Location: Select the library by clicking on the arrow.
• Item to Reserve: Normally "Any copy from any location" is the option, however if you are reserving a magazine, you will need to select the specific issue you want by clicking on the arrow.
• Not required after: Leave as 6 months, or change this date if necessary.
• Notes:  Please ring the reserve librarian rather than include a note here.
• Click the Place Reservation button and your reserve will be added to the item record!

To cancel the reserve yourself from the online catalogue

• Login to My Account using your library card (or Uers Name) and PIN number.
• Click on Reservations not yet available.
• Click in  the check box next to the item you wish to cancel.
• Click on the Cancel Selections button at the top or bottom of the screen.
• A red "Cancelled" message will appear under Status.
• If you wish to cancel all the reservations on your card, click on the Cancel All button at the top or bottom of the screen.